HP Support Alerts - 08.09.2014

Recommended Customer Advisory
Aug 08 2014

Advisory: (Revision) HP ProLiant Servers - Systems Running Microsoft Windows Server 2012 or 2012 R2 May Experience a Memory Leak Up To 5 Mb/ Hour for Some NIC Teaming Configurations (c04209163)

Products:  ProLiant Servers, Storage, Software

Description: HP ProLiant servers running Microsoft Windows Server 2012 or 2012 R2 and HP Insight NIC Agents Versions 9.40, 9.50, or 9.60 (included in HP Insight Management Agents Versions 9.40.0.0, 9.50.0.0, and 9.60.0.0, respectively) may experience a memory leak up to 5Mb/ hour for some NIC Teaming configurations.

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Recommended Customer Advisory
Aug 06 2014

Advisory: HP Insight Control - Insight Control (IC) server provisioning ProLiant SW - Offline Firmware Update Build Plan Remains Uninstalled With Service Pack for ProLiant (SPP) Version 2014.02.0(B) (c04396575)

Products:  ProLiant Servers, Software

Description: The Service Pack for ProLiant (SPP) Version 2014.02.0(B)), which was updated to include critical security fixes, now contains HP Smart Update Manager (HP SUM) Version 6.3.1. However, this version of HP SUM is incompatible with Insight Control server provisioning. The Insight Control (IC) server provisioningProLiant SW - Offline Firmware Update Build Plan will appear to complete successfully; however, no new components will be installed. This unexpected behavior will occur any time the IC server provisioningProLiant SW - Offline Firmware Update Build Plan is run with SPP version 2014.02.0(B). When this occurs, the following information will appear in the job output:

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Recommended Customer Advisory
Aug 07 2014

Advisory: HP Virtual Connect - Server Blades with Server Profiles That Encounter a Profile Pending State May Experience a LAN/SAN Disconnection (c04397300)

Products:  Options and Accessories, ProLiant Servers, Integrity Servers

Description: On an HP c-Class BladeSystem, aProfile Pending state in HP Virtual Connect (VC) occurs when VC needs to re-write the server profile but the server is powered-on.Profile Pending can occur after Virtual Connect Manager (VCM) performs an enclosure import (recovery). During enclosure import, VCM validates all of the enclosure information, including data about the server blades. VCM communicates with the Onboard Administrator (OA) to collect this information. An enclosure import will take place immediately after any of the following events:

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Routine Customer Advisory
Aug 06 2014

Advisory: (Revision) Virtual Connect Enterprise Manager - "VC Domain Firmware Update" Does Not Function with Active Directory (c04384633)

Products:  ProLiant Servers, Options and Accessories, Integrity Servers

Description: When attempting to perform a firmware update using an Active Directory authenticated user while inDomain Firmware Update mode in Virtual Connect Enterprise Manager, the following error message will be displayed:Insufficient permissions for VCM user.

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Routine Customer Advisory
Aug 04 2014

Advisory: (Revision) HP Serviceguard for Linux A.11.20.10 and A.11.20.20 - Access to One of the Mirror Half Goes Off and the Mirror Half Cannot Be Added Back to the MD Device After Connection Is Restored on SUSE Linux Enterprise Server 11 SP2/SP3 (c03846493)

Products:  HP ProLiant BL Server Blades, HP ProLiant DL Servers, HP Serviceguard Software

Description: On an HP ProLiant server running HP Serviceguard A.11.20.10 or A.11.20.20 on SUSE Linux Enterprise Server 11 SP2/SP3, when one MD (Multiple Device) is running with both the devices and access to one of the mirror half goes off, after the connection to the mirror half is restored, the mirror half cannot be added back to the MD device ("mdadm -add" and "mdadm -re-add" commands fail) for HP Serviceguard A.11.20.10 and A.11.20.20 on SUSE Linux Enterprise Server 11 SP2/SP3 as follows:

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Routine Customer Advisory
Aug 15 2014

Advisory: HP Integrated Lights-Out (iLO) - "ClickOnce" for Google Chrome Browser May Trigger Unwanted Behavior for iLO 3 or iLO 4 (c04405878)

Products:  ProLiant Servers, Storage, Options and Accessories

Description: The "ClickOnce" for Google Chrome browser extension may be used in some instances to access the HP Integrated Lights-Out (iLO) .NET Remote Console. The ClickOnce browser extension has recently been updated and now unsolicited advertising may display unexpectedly. This update adds permissions and changes the extension's behavior. The link to the extension's home page is displayed on the Integrated Lights-Out (iLO) web pages and the iLO user guide. However, the ClickOnce extension is not an HP product, nor is it endorsed by HP.

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Routine Customer Advisory
Aug 06 2014

Advisory: HP FlexFabric 10Gb 2-Port 533FLR-T Adapter - Integrated Lights-Out 4 (iLO 4) Remote Console May Disconnect During Restart of the Operating System When the Shared Network Port Is Used for an HP FlexFabric 10Gb 2-Port 533FLR-T Adapter (c04396621)

Products:  ProLiant Servers, Options and Accessories

Description: While connected to the HP Integrated Lights-Out 4 (iLO 4) via the shared network connection with the HP FlexFabric 10Gb 2-Port 533FLR-T adapter, the iLO 4 web GUI or any iLO 4 Remote Console window will become disconnected when the server is booted.

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