HP Support Alerts - Advisory: HPE c-Class BladeSystem - Applying or Removing a Virtual Connect Server Profile on an HPE ProLiant Gen9 Server Blade With no OS May Cause the "Server Name" Field in iLO or Onboard Administrator to Change To a Default Value

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SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c05404701

Version: 1

Advisory: HPE c-Class BladeSystem - Applying or Removing a Virtual Connect Server Profile on an HPE ProLiant Gen9 Server Blade With no OS May Cause the "Server Name" Field in iLO or Onboard Administrator to Change To a Default Value
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2017-02-24

Last Updated: 2017-02-24


DESCRIPTION

When applying or removing a Virtual Connect Server Profile to an HPE ProLiant Gen9 server blade, the Environment Variables CQHVUUID and CQHVSN, if present, are temporarily destroyed and re-created, even if a virtual serial number is not set in the Server Profile.

Onboard Administrator detects this change, and will subsequently reset the Server Name EV (CQHLS1) to its default value. This will cause no Server Name to be displayed in the HPE Integrated Lights-Out (iLO) field, as well as a default value in Onboard Administrator (OA) UI.

The following is an example of a Custom Server Name, B465805SK, displayed in the OA:

 

The following is an example of a Custom Server Name, B465805SK, displayed in iLO:

 

The following is an example of a Default Server Name displayed in the OA:

 

The following is an example of a Default Server Name displayed in the iLO:

 

This will not necessarily occur in ProLiant Gen8 server blades, because the CQHVUUID and CQHVSN EVs may not exist in this generation of server blades. ProLiant Gen9 servers create every possible EV with default values in order to allow the RESTful interface to function; a change from ProLiant Gen8 servers.

Note: This is typically going to occur in a "bare metal" environment. If the server has AMS drivers present in the OS, the OS host name will repopulate into the CQHLS1 once the AMS driver loads.

 

SCOPE

Any HPE c-Class BladeSystem Gen9 Server Blade in an HPE c-Class BladeSystem Enclosure running Onboard Administrator Firmware Version 4.60 (or earlier), in a Virtual Connect managed environment in which no HPE Management software is installed on the server blade.

 

RESOLUTION

A future version of Onboard Administrator Firmware will resolve this issue.

As a workaround, once a server profile on a HPE ProLiant Gen9 server blade is assigned/un-assigned, the custom server name can be re-entered in the iLO 4 Web Interface (Access Settings):

 

This advisory will be updated when additional solutions become available.

 


Hardware Platforms Affected: HPE BladeSystem c3000 Enclosures, HPE BladeSystem c7000 Enclosures, HPE Onboard Administrator
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA05404701
©Copyright 2017 Hewlett Packard Enterprise Company, L.P.
 
 

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