HP Support Alerts - HP ProLiant Gen9 Servers - CUSTOMER ACTION RECOMMENDED: Some Gen9 Servers May Ship With the 1GB Embedded User Partition Enabled, Resulting in a 1GB Partition Being Seen in the Operating System or an Operating System Install Failure

TBCS IT announces the following HP Support Alert: 

 

Find more here

If you need any assistance please call us: +49 (0)5321 35 1000 or send an e-mail to sales@tbcs-it.de

 
SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c04815259

Version: 5

Advisory: (Revision) HP ProLiant Gen9 Servers - CUSTOMER ACTION RECOMMENDED: Some Gen9 Servers May Ship With the 1GB Embedded User Partition Enabled, Resulting in a 1GB Partition Being Seen in the Operating System or an Operating System Install Failure
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2016-07-26

Last Updated: 2016-08-03


DESCRIPTION

Document Version
Release Date
Details
5
07/26/2016
Added additional serial number range table
4
02/25/2016
Added specific serial number ranges to the Resolution for certain ProLiant servers
3
11/4/2015
Updated with link to additional advisory with information on another issue regarding the User Partition
2
10/27/2015
Updated with additional platforms affected
1
09/25/2015
Original document release

On some ProLiant Gen9 servers, the embedded user partition is enabled by default. When the embedded user partition is enabled, a 1 GB hard drive will be visible in the operating system.

When the embedded user partition is enabled, this drive may be seen as the first drive during the OS installation, resulting in an "out of disk space" message.

For example:

 

 

 

SCOPE

Any of the following ProLiant Gen9 series servers with serial numbers in the following ranges:

 

RESOLUTION

Disable the embedded user partition in the system utilities as follows:

1.Select System Configuration - BIOS/Platform Configuration (RBSU) - System Options - USB Options - Embedded User Partition and press Enter.

2.Choose Disabled.

3.Press F10 to save. If the Embedded User Partition will be used, ensure that it is set to Enabled and the partition is formatted prior to use. Refer to the Embedded User Partition section in the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers for additional information:

http://www.hp.com/ctg/Manual/c04398276.pdf

For information on another issue regarding the User Partition, refer to Customer Advisory c04853621, "HP ProLiant Gen9 Servers - An "NMI Detected. Please Consult the Integrated Management Log For More Details" Message Will Occur When a ProLiant Server Is Set to Legacy Mode and the Embedded User Partition Is Enabled," available at the following URL:

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04853621

 

RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form.

NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document .

 


Hardware Platforms Affected: HP ConvergedSystem 700 Virtualization 2.0 VMware Kit, HP ConvergedSystem 700 for Virtualization, HP ConvergedSystem 700 for Virtualization 1.1, HP ConvergedSystem 700x for Microsoft Solution Kit, HP ConvergedSystem 700x for VMware Solution Kit, HP ConvergedSystem 700x v1.1 Microsoft Kit, HP ConvergedSystem 700x v1.1 VMware Kit, HPE ConvergedSystem 700, HPE ProLiant BL460c Gen9 Server Blade, HPE ProLiant BL660c Gen9 Server Blade, HPE ProLiant DL360 Gen9 Server, HPE ProLiant DL380 Gen9 Server, HPE ProLiant DL560 Gen9 Server, HPE ProLiant DL580 Gen9 Server, HPE ProLiant ML350 Gen9 Server, HPE ProLiant WS460c Gen9 Graphics Server Blade, HPE ProLiant XL230a Gen9 Server, HPE ProLiant XL250a Gen9 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA04815259
©Copyright 2016 Hewlett Packard Enterprise Company, L.P.
 
 

Passende Artikel

HP ProLiant BL460c Gen9 E5-2609v3 1P 16GB-R H244br P/N: 727026-B21

HP ProLiant BL460c Gen9 Entry - Xeon E5-2609V3 1.9 GHz 727026-B21

Statt: 2.830,00 € * 2.750,00 € *

%
HPE ProLiant DL360 Gen9 E5-2650v3 2P 32GB-R P440ar SFF Perf P/N: 755263-B21

HPE Gen9 Server mit voller Gewährleistung NEU / 755263-B21

Statt: 5.882,00 € * ab 3.999,00 € *

%
HPE ProLiant DL360 Gen9 E5-2603v3 1P 8GB-R H240ar 500W P/N: 755261-B21

HPE Renew - full warranty

Statt: 2.274,00 € * 1.899,00 € *

%
HPE ProLiant DL360 Gen9 E5-2630v3 1P 16GB-R P440ar P/N: 755262-B21

HPE Renew - ful warranty

Statt: 3.081,00 € * 1.899,00 € *

%
HPE ProLiant DL380 Gen9 E5-2620v3 1P 16GB-R P440ar 8SFF P/N: 752687-B21

HPE Renew - full warranty

Statt: 2.924,00 € * 1.899,00 € *

%
 
 

Kommentar schreiben

 

Die mit einem * markierten Felder sind Pflichtfelder.