HP Support Alerts - 04.10.2014

Routine Customer Notice
Sep 30 2014

CUSTOMER NOTICE: HP Support Position for Attachment of HP StoreFabric Switches and HP Storage to Third Party Switches and Storage (c04466850)

Products:  Storage, Software, Options and Accessories

Description: HP provides HP StoreFabric products from leading suppliers for connection to storage area networks (SANs) with HP servers and HP MSA Storage, HP EVA Storage, HP 3PAR StoreServ Storage systems, HP XP Storage and other Fibre Channel storage devices. HP, as the leading manufacturer of servers worldwide, must also ensure the means to connect to storage devices from third party vendors in order to maintain competitiveness in the marketplace.

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Routine  Customer Advisory
Oct 02 2014

Advisory: VMware - Launching a VMware ESXi Virtual Machine For the First Time May Not Succeed or May Take Longer Than Expected With VMware vCenter Server 5.5, 5.5 U1 or 5.5 U1b and HP CloudSystem 8.1 (c04470689)

Products:  HP ProLiant BL Server Blades, HP Integrity BL Server Blades, Virtualization, CloudSystems

OS: Other Legacy OS

Description: With VMware vCenter Server 5.5, 5.5 U1 or 5.5 U1b, launching a VMware ESXi virtual machine for the first time may not succeed or may take longer than expected when using HP CloudSystem 8.1. When an instance in the CloudSystem Portal is launched based on an ESXi image, the instance may replicate indefinitely and its status will change toFailed. This issue occurs the first time an instance is launched on a specific cluster in VMware vCenter Server 5.5 U1b.

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Routine  Customer Notice
Oct 02 2014

Notice: ProLiant Servers - HP Infiniband Adapters That Support Wake-On-LAN Are Restricted to a Single Speed for the Specific Port to Which They Are Connected (c04470691)

Products:  ProLiant Servers, Options and Accessories

Description: On a ProLiant server, HP Infiniband adapters that support Wake-On-LAN (WOL) are restricted to a single speed for that specific port as shown below. If the switch that the adapter port is connected to cannot negotiate a link at this specific speed, then the adapter port will not have active link when server is in standby mode and the WOL feature will not function without an active link.

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