HP Support Alerts - Advisory: (Revision) HPE ProLiant Gen9 Servers - Instructions for Upgrading an HPE ProLiant Gen9 Server From an Intel Xeon Processor E5-2600 v3 to an Intel Xeon Processor E5-2600 v4

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Document ID: c04849981

Version: 2

Advisory: (Revision) HPE ProLiant Gen9 Servers - Instructions for Upgrading an HPE ProLiant Gen9 Server From an Intel Xeon Processor E5-2600 v3 to an Intel Xeon Processor E5-2600 v4
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2017-02-08

Last Updated: 2017-02-08


Document Version
Release Date
Updated information and links to downloads in Resolution section
Original document release


Certain ProLiant Gen9 servers now support upgrading the processor type from an Intel Xeon Processor E5-2600 V3 to an Intel Xeon Processor E5-2600 v4.

Do not attempt to upgrade the processor without following the instructions detailed in the Resolution section of this advisory. If the server platform is not listed in this advisory, then the upgrade is not supported and should not be attempted.

Refer to the "Platform Specific Information" section in the Resolution of this advisory for more specific information on upgrades for specific ProLiant servers.


Any of the following ProLiant Gen9 servers attempting an upgrade from an Intel Xeon Processor E5-2600v3 to an Intel Xeon Processor E5-2600 v4:

  • HP ProLiant DL360 Gen9 Server
  • HP ProLiant DL380 Gen9 Server
  • HP ProLiant ML150 Gen9 Server
  • HP ProLiant ML350 Gen9 Server
  • HP ProLiant DL180 Gen9 Server
  • HP ProLiant DL160 Gen9 Server
  • HP ProLiant DL60 Gen 9 Server
  • HP ProLiant DL80 Gen9 Server



Only the ProLiant Gen9 servers detailed in the Scope section above can be upgraded using the self-upgrade procedure described in this document.

Before beginning the upgrade process, the server to be upgraded must have Intel Xeon E5-2600 v3 processors installed. The Intel Xeon E5-2600 v4 processor will not be installed until the end of the upgrade process. See below for detailed instructions.

Upgrade to the latest System ROM available for the platform prior to upgrading the ME required for support of the Intel Xeon E5-2600 v4.

The common ME flash smart components can be found at:

For Windows:


For Linux:



For specific details on upgrading the processor, follow the instructions provided in the processor upgrade kit.


If upgrading your ProLiant Gen9 server with new processors for the first time, HP highly recommends that HP Technology Services assists in this upgrade. To engage HP Technology Services to perform the upgrade, contact HP TS Sales ( http://www.hpe.com/support ) or your local HPE Authorized Re-seller.


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SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document .

Hardware Platforms Affected: HPE ProLiant DL180 Gen9 Server, HPE ProLiant DL360 Gen9 Server, HPE ProLiant DL380 Gen9 Server, HPE ProLiant DL60 Gen9 Server, HPE ProLiant DL80 Gen9 Server, HPE ProLiant ML150 Gen9 Server, HPE ProLiant ML350 Gen9 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA04849981
©Copyright 2017 Hewlett Packard Enterprise Company, L.P.

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